Are you a Peak Campus associate with questions about conference? Check out the below frequently asked questions. If you still have questions, use the "Email Us" button located on the bottom of every page to contact a Peak Conference Representative.
1. What if I need to edit my original registration form (includes roommate changes)?
Changes are discouraged once you submit your original registration form. Please answer registration questions, including rooming options, carefully before submitting. This includes speaking with the roommate you'd like to request before submitting your registration. If edits must be made, visit the Registration page and click the "Edit Registration" button. You will need your registration confirmation number to make edits. NO EDITS/CHANGES CAN BE MADE AFTER 12/14/18.
2. Do I have to stay at the hotel if I live in the Austin area?
Yes, in order to have the full conference experience, you are required to stay at the hotel each night during the conference.
3. If I want to arrange for a single room, what is the cost and how do I arrange payment?
Choose the single room option on the registration form. Peak will pay for 50% of a private room. You are responsible for the upcharge of $125.93 per night which includes sales taxes. Upon check-in, a personal credit or debit card will be required. Upon check-out, you will be responsible for paying for your 50% portion of the cost of private room ($125.93 per night) for the number of nights during your stay. You will pay this balance to the hotel directly. Checks will not be accepted.
4. Can I arrange to have a roommate of an opposite sex?
No. Opposite sex roommate accommodations cannot be made unless the request involves a married couple.
5. Is there a limit on how much I spend on the airline ticket?
All air travel costs that exceed $500 must be approved by your supervisor prior to purchasing.
6. How do I determine if I am to fly or drive to Austin?
If you are within 5 hours drive time from Austin, you should drive. Associates living further than 5 hours drive time may make flight arrangements. Please review the Peak Campus Travel Policy on The Pointe for complete details.
7. What times should I schedule my arrival and departure flights?
Attendees should plan to arrive at the hotel no later than 2:00 pm local time on Monday, January 14th (except to arrive by 4:00 pm local time at the latest to avoid Sunday night stay). Departures should be scheduled for Thursday, January 17th after 2:00 pm local time. All air travel arrangements must be made through the Travel Incorporated link provided. If you were hired after January 8, 2018, you will be invited to a New Hire Welcome Reception that begins at 3:30 pm local time. Please plan your arrival time accordingly.
8. What is the deadline for registering to attend the conference?
Online registration opens on October 29th and closes on November 30th. The deadline to register is November 30th. The only exception is for conference eligible associates hired or promoted after November 30th. In such cases, please contact Toni Martinides via email at firstname.lastname@example.org to request a manual registration form.
9. What should I pack?
Please refer to the Travel menu of this conference website for What to Wear.
10. Is there Wi-Fi available at the hotel and in my room?
11. I am a vendor sponsor for the event and have questions. Where can I get more information?
Check out the Sponsor page to review important information and tips about the event.